Privacy Policy

Last updated: September 18, 2026

Lumi Bride (“Lumi Bride,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit, use our services, communicate with us, or make a purchase through lumibride.com (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Lumi Bride, we may collect the following categories of personal information.

Information You Provide to Us

When you place or attempt to place an order, contact us, create or use an account where available, subscribe to marketing communications, or otherwise interact with us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Customer service communications
• Information you choose to provide when contacting us

Payment information is processed through the payment providers made available through our store. We do not represent that Lumi Bride independently stores your complete payment card information.

Information Collected Automatically

When you visit or interact with the Site, certain information may be collected automatically, including:

• IP address
• Browser and device information
• General location information derived from your device or IP address
• Pages and products viewed
• Interactions with the Site
• Referring website or source
• Cookie and similar technology information

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and transactional communications
• Provide customer service
• Process eligible returns, refunds, and cancellations
• Detect or prevent fraud, abuse, and security risks
• Maintain and improve our website and services
• Understand how customers interact with our Site
• Comply with applicable legal obligations
• Send marketing communications where permitted and consistent with your preferences

You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

3. Cookies and Similar Technologies

We and the service providers supporting our Site may use cookies and similar technologies to operate the Site, remember preferences, understand Site usage, improve performance, support analytics, and provide relevant functionality.

Your choices regarding cookies and similar technologies may depend on your browser settings, device settings, and privacy controls made available through our Site.

4. How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help us operate our business, such as providers supporting:

• Ecommerce and website hosting
• Payment processing
• Order fulfillment
• Shipping and delivery
• Customer service
• Analytics and website functionality
• Marketing communications
• Fraud prevention and security

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or the rights of others, or address fraud, security, or safety concerns.

5. Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information in connection with providing ecommerce services and functionality for our store.

Shopify's handling of personal information is also subject to its own applicable privacy practices and policies.

6. Order Fulfillment and Shipping

To process and deliver orders, relevant customer and order information may be provided to service providers involved in fulfillment and delivery.

This may include information reasonably necessary to fulfill an order, such as your name, shipping address, contact information, and order details.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, providing customer service, resolving disputes, preventing fraud, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it is processed.

8. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices available under applicable law.

To submit a privacy-related request, contact us at:

support@lumibride.com

We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our Site and products are not intended for children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us at support@lumibride.com.

10. Security

We use reasonable administrative, technical, and organizational measures, together with the systems and service providers supporting our store, to help protect personal information.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

11. Third-Party Websites and Services

Our Site may contain links to or integrate with third-party websites, platforms, or services.

Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of third-party services you choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or applicable requirements.

The current version will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Lumi Bride
Email: support@lumibride.com
Phone: +1 (413) 449-8910
Website: lumibride.com