Terms of Service

Overview

This website is operated by Lumi Bride. Throughout the site, the terms “we,” “us,” and “our” refer to Lumi Bride.

Lumi Bride offers this website, including all information, tools, products, and services available through this site to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, together with any additional policies referenced or made available on this website.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your use of the Service.

2. General Conditions

We reserve the right to refuse service or cancel orders where reasonably necessary, including in cases of suspected fraud, misuse, pricing or inventory errors, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Lumi Bride.

Your information may be transferred over various networks as necessary to operate the Service. Payment information is handled through the payment methods and checkout services made available through our store.

3. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, and other product information as accurately as possible.

However, actual colors and appearance may vary depending on lighting, photography, screen settings, manufacturing variations, and other factors.

Product availability, pricing, descriptions, and specifications may change without notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

4. Pricing and Orders

Prices are displayed in the currency shown on our website and may change without notice.

We reserve the right to correct pricing, product information, inventory, or other errors and, where necessary, cancel or adjust an affected order.

Submitting an order does not necessarily constitute final acceptance of the order. An order may be subject to payment authorization, availability, fraud review, and fulfillment requirements.

5. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, purchase, and account information for all purchases made through our store.

You are responsible for reviewing your shipping information before submitting your order.

If you discover an error in your order information, please contact us as soon as possible at support@lumibride.com.

6. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery dates and transit times displayed on our website are estimates unless Lumi Bride expressly states otherwise.

For purchases intended for a wedding or another time-sensitive event, customers are encouraged to order early and allow additional time for unexpected processing or carrier delays.

7. Returns, Refunds, and Cancellations

Returns, refunds, and order cancellations are governed by our Return and Refund Policy.

Eligible merchandise may be subject to our 30-day return window and applicable exclusions.

Cancellation requests must be submitted in accordance with the cancellation terms stated in our Return and Refund Policy.

8. Third-Party Services

Certain parts of our store may rely on third-party service providers, including payment processors, shipping carriers, technology providers, and fulfillment services.

Your use of certain third-party services may also be subject to the applicable provider's terms and policies.

Lumi Bride is not responsible for third-party websites or services that are outside our control, except to the extent required by applicable law.

9. Intellectual Property

Unless otherwise stated, the Lumi Bride name, branding, website design elements, original text, graphics, and other original content created for Lumi Bride are owned by or licensed to Lumi Bride and may not be copied, reproduced, or used for commercial purposes without permission.

Third-party trademarks, photographs, content, and other intellectual property remain the property of their respective owners.

10. Prohibited Uses

You may not use this website or its content to engage in unlawful activity, infringe intellectual property rights, transmit malicious code, interfere with the security or operation of the Service, collect information about others without authorization, or engage in fraudulent or abusive activity.

We reserve the right to restrict access to the Service for violations of these Terms.

11. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other information.

We reserve the right to correct errors or omissions and update information where appropriate.

If an error materially affects an order you have already placed, we will handle the situation in accordance with applicable law and our store policies.

12. Disclaimer and Limitation of Liability

We aim to provide accurate information and reliable service, but we do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, Lumi Bride will not be liable for indirect, incidental, special, or consequential losses arising from use of the Service.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or legal requirements.

The version published on this website will be the current version.

14. Contact Information

Questions about these Terms of Service may be sent to:

Lumi Bride
Email: support@lumibride.com
Phone: +1 (413) 449-8910
Website: lumibride.com